Service Request Form

Service Continues During Our Move

We’re continuing to serve our Milwaukee and Waukesha metro area customers while transitioning to our new facility. Service in New London and surrounding communities begins December 1, 2026.

Please submit your request below as usual. Responses and scheduling may take a little longer during the transition, and we appreciate your patience as we settle in.

View Moving Q&A →

Please Review Before Submitting

Before submitting your service request, please review our Service Call Policy, including labor rates, minimum charges, repair authorization, warranty coverage, and payment requirements.

By submitting this form, you acknowledge that you have read, understood, and agree to HRI Vending’s Service Call Policy.

Service Continues During Our Move

Please note HRI Vending has a preauthorization policy for all service calls.

Step 1: Contact Information

Step 2: Company Information
(Where your machine is located)

Step 3: Machine Information

Step 4: Service Issues

Step 5: Additional Details

Service Continues During Our Move

SERVICE REQUEST FORM

Please note HRI Vending has a preauthorization policy for all service calls.

Step 1: Contact Information

Step 2: Company Information (Where your machine is located)

Step 3: Machine Information

Step 4: Service Issues

Step 5: Additional Details

Step 2: Company Information
(Where your machine is located)