We’re Moving & Growing: Your Questions Answered
1. What's happening?
HRI Vending is moving to New London, Wisconsin! Our new facility will support our continued growth while we remain committed to the customers who helped us get here.
2. When is HRI Vending moving?
Our physical location will move to New London effective November 1, 2026.
3. What is your new address?
903 North Street, Unit 7A
New London, WI 54961
For mail, please use:
HRI Vending
PO Box 7
New London, WI 54961
4. What about delivery and shipping?
We offer a white-glove delivery service, making machine deliveries weekly. If you’re out of state, we can ship the machine to you. Please contact us for a shipping quote.
5. Why are you moving?
This move is about expanding our business! Our new facility will support our growth across Wisconsin and beyond, allowing us to reach more customers while continuing to serve our existing customers.
6. Will you still serve Milwaukee and Waukesha metro areas?
Yes! We will continue providing service in the Milwaukee and Waukesha areas. Our physical location is changing, but our commitment to our customers remains the same.
7. Will you still have a Muskego location?
No. Beginning November 1, our physical operations will be based in New London. We will continue serving our Milwaukee and Waukesha area customers from our new location.
8. When will you begin servicing the New London area?
We’re expanding our service area to include New London and surrounding communities effective December 1, 2026. Contact us to confirm coverage for your location.
9. Can I still purchase equipment if I’m outside your service area?
Yes! We will continue selling and shipping vending equipment nationwide. Contact us to discuss equipment options and delivery or shipping arrangements.
10. Will you still offer vending machine sales, repairs, and delivery?
Yes! We will continue offering new and refurbished vending equipment, repair services, and delivery and installation. Contact us to discuss availability for your location and needs.
11. What if I have service scheduled or equipment on order during the move?
Please contact us with questions about an existing order, delivery, or service appointment. We’ll review your arrangements and provide any updates that apply.
12. How do I request service?
Please submit a request through our online service request form, and our team will follow up.
13. Will the move affect response times?
As our team prepares and settles into our new facility, replies and scheduling may take a little longer than usual. We appreciate your patience during this transition and expect to return to our usual turnaround times once the move is complete. Please continue submitting requests as usual—we look forward to helping you!
14. Will your contact information change?
Our phone number, email, and website will remain the same! You can continue reaching our team throughout the move:
Phone: 262-679-1328
Email: info@hrivending.com
Website: www.hrivending.com
15. Who can I contact with questions about the move?
Email info@hrivending.com with questions about our relocation, service coverage, or equipment needs.
Thank you for supporting our family business and helping us grow. We look forward to continuing to serve you from our new home in New London!